It covered all topics. Talent management, operations, leadership and metrics. Great overview issues in work place discussion. Great output.—Lenny Ewers
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Professional staff, both in customer service and course delivery. Course content well structured and delivery provided a good mix of class and online activites. Classes offer a great balance of theory and practical learning, allowing for maximum learning environment. Would recommend to anyone thinking about progressing skills in their area of expertise or simply looking to learn new skills.
— Mark Wass, Service Works
In an interview, the panel were interested in my history of people management and delivering high quality customer service. They noted that my formal study in this area reflected my suitability for this position.
— Jenny Culver
— Sarah West